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Trade-In in TimeFlow

Record a trade-in transaction when a customer sells or trades in goods (e.g. a used device or vehicle) to your business, including the legal/compliance details typically required for second-hand goods.

Updated · Reception & job cards

On this page

Before you start

You need trade_in permission.

Finding this in the UI

  • Left sidebar → Trade In opens the Trade In list directly.
  • The Reception hub, header, and footer don't provide a separate shortcut — use the sidebar.

Viewing trade-ins

Go to Trade In (/dashboard/reception/trade-in) to see all recorded trade-ins. A Search Trade-ins box filters by owner name, goods description, make/model, or reference, and a Filter by Owner Type dropdown narrows to individuals or companies. The table lists Form ID, Owner Name, Owner Type, Goods Description, Make/Model, Selling Price, Payment Date, Client, and an edit action. Click a row to view its details, or click Create Trade In (top right) to start a new one.

Trade In list with search, owner-type filter, and the trade-ins table
Trade In list with search, owner-type filter, and the trade-ins table

Creating a trade-in

Go to Trade In → Create (/dashboard/reception/trade-in/create). The form is organized into sections:

Owner Information

  • Owner Type — Individual or Company. Switching it changes the next two fields:
    • Individual: Full Name and Identity Number.
    • Company: Company Name and Registration Number.

Owner Address

  • Address search (autocomplete) to fill the fields below automatically, or enter manually: Unit Number, Complex/Building, Street Number, Street Name, Suburb, City, Postal Code.

Create Trade In form, top: Owner Information and Owner Address
Create Trade In form, top: Owner Information and Owner Address

Documentation & VAT — checkboxes, all unchecked by default:

  • Identity document attached (ID/passport copy for an individual, company registration documents for a company).
  • VAT registered — owner is registered for VAT (no separate VAT number field).
  • Taxable supply — this transaction is a taxable supply.
  • Letterhead attached (company only) — company letterhead document.

Representative Person (optional, either owner type)

  • Representative Name and Representative Identity Number — for whoever is signing on the owner's behalf, if different from the owner.

Goods Information

  • Goods Description (required), Quantity, Make/Model.
  • Vehicle-specific fields (shown for any trade-in, not just vehicles): Registration Number, Chassis Number, Engine Number, Odometer Reading, VIN Number.

Payment Information

  • Selling Price, Payment Reference Number, Payment Date (date picker), Trade In Invoice Number.

Create Trade In form, middle: Documentation & VAT checkboxes and Representative Person
Create Trade In form, middle: Documentation & VAT checkboxes and Representative Person

Create Trade In form, bottom: Goods Information and Payment Information
Create Trade In form, bottom: Goods Information and Payment Information

Click Create Trade In to save, or Cancel to discard.

Viewing/editing trade-in details

Open a trade-in from the list to go to its details page (/dashboard/reception/trade-in/details/[id]), which shows the same fields as the create form (editable) plus the record's history.

Tips

  • Fill in the identity/registration and address fields carefully — trade-in records like this are often used to meet second-hand goods compliance requirements.
  • Use the address search field rather than typing the full address manually where possible, to keep formatting consistent.

Frequently asked questions

What details does a TimeFlow trade-in record capture?

Owner type and identity or registration number, address, document and VAT checkboxes, an optional representative, the goods (including vehicle details like VIN and odometer), and payment information.

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