AI Assistant in TimeFlow
A chat assistant (currently in Beta) that answers how-to questions about TimeFlow and can query your own live sales and inventory data.
Updated · Getting started & account
Before you start
Available to any logged-in staff member with a team member profile — no separate permission is required.
Finding this in the UI
- Header → AI Assistant icon opens a floating, draggable chat panel.
- The left sidebar and footer do not have direct links, though the sidebar's User Guide entry (
/dashboard/documentation) covers similar how-to content in article form rather than chat.
Using the assistant
The panel has two kinds of questions it can answer:
- How-to / documentation questions — e.g. "How do I create a job card?" — answered from TimeFlow's own knowledge base.
- Live business data questions — e.g. "How much did we sell today?" or "What needs restocking?" — answered from your own company and branch's real data. You never need to specify which company or branch; it's scoped to your login automatically.
Type your question in the composer at the bottom and send it — the reply streams in token-by-token, with a "Thinking…" indicator while it works.
- The left panel lists your past conversations — click one to reopen it, or New Chat to start fresh.
- Delete a conversation from the list when you no longer need it.
- Drag the panel's header to reposition it; use Minimize to collapse it out of the way without losing your conversation, or Close to dismiss it.
Tips
- Because it's Beta, double-check any figures it gives you against the relevant report (Insights, Financial Statements) before relying on them for decisions.
- Starting a New Chat doesn't delete your other conversations — they stay in the list for you to return to.
Frequently asked questions
What can the TimeFlow AI Assistant answer?
How-to questions about using TimeFlow, and questions about your own live business data such as today's sales or items that need restocking. It is automatically scoped to your company and branch.
Related guides
- Analytics dashboardOne dashboard for your whole repair business: job cards, revenue, pending invoices, quote conversion, growth versus last month, and overdue items.
- Inventory insightsSee what to reorder, what's out of stock, dead stock tying up cash, best sellers, slow movers, stock value by category, and suppliers to contact.
- Tech support ticketsReport a problem to TimeFlow support from inside the app, add steps to reproduce and screenshots, and track your ticket through to resolution.

