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Signing Up & Logging In to TimeFlow

This guide covers creating a TimeFlow account, setting up your company, logging in, and completing your profile.

Updated · Getting started & account

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Before you start

These screens are outside the dashboard, so there's no sidebar, header, or footer yet — you'll see them once you're logged in and have completed company setup. Navigation here is by page-to-page links instead (e.g. "Already have an account? Sign in").

Step 1: Create your account

  • Go to the TimeFlow sign-up page (/auth/registration).
  • Fill in:
    • First Name and Last Name (required)
    • Username (required)
    • Email (required)
    • Password and Confirm Password (required)
    • Accept Terms checkbox (required) — you must agree to the Terms & Conditions to continue.
  • Already have an account? Click Sign In at the bottom of the form to go to the login page instead.
  • Submit the form to create your account. You'll need to verify your email before setting up your company (see Step 2).

Create your account registration form
Create your account registration form

Step 2: Verify your email and set up your company

After registering, you're taken into the Register Company wizard (/register-company). If your email isn't verified yet, you'll see an email verification gate first — check your inbox for the verification link before continuing.

The wizard has these steps:

  1. Select Plan — choose your subscription plan and billing cycle (monthly/annual). If you arrived from a pricing link, your plan may already be pre-selected.
  2. Company Details — company name, size, email, telephone, fax (optional), website (optional), registration number, VAT registration number, country, and full address.
  3. Banking Info (optional — can be skipped) — bank, account holder name, account number, branch code, IBAN, and SWIFT code.
  4. Main Office — your first branch: name (e.g. "Main Office"), country, region/state, and full address.
  5. Team Members (optional — can be skipped) — invite team members by first name, last name, email, and role.

Use Next/Back to move between steps, or Skip on the steps marked optional. When you finish the last step you'll see a completion screen confirming your company is set up.

Step 3: Log in

  • Go to the login page (/auth/login).
  • Enter your Username and Password.
  • Keep Me Signed In is checked by default — leave it on to stay logged in between visits.
  • Click Forgot Password? if you need to reset it — this sends a reset link to your registered email.
  • Submit to enter the dashboard.

Sign in form with Username, Password, and Keep Me Signed In
Sign in form with Username, Password, and Keep Me Signed In

Step 4: Complete your profile

  • Once logged in, open the profile menu in the top-right of the header (your avatar) and go to My Profile (Dashboard → Accounts → My Profile).
  • The page has four tabs:
    • Details — your First Name and Last Name (click Save Personal Information to update).
    • Password — change your account password (Current Password, New Password, Confirm New Password).
    • Stats — read-only Account Information (Username, Email, User ID, Status) and Account Dates (Date Joined, Last Login).
    • Performance — charts of your Pipeline & Bookings (booked devices, sales invoices, repair bookings), Total Sales Value, and Reports & Documentation activity (tech reports, job comments, damage reports, item reports, claim reports, tasks).
  • Update your name here so the rest of the team can identify you around the system (e.g. as an assigned technician). Your avatar shows your initials — there's no photo upload.

My Profile page showing the Details tab and the Details/Password/Stats/Performance tabs
My Profile page showing the Details tab and the Details/Password/Stats/Performance tabs

After signing in

Once logged in with a company set up, you land on your role's dashboard. From here you can use the left sidebar, header, and footer to reach every other part of TimeFlow — see the Navigating the TimeFlow Interface guide for a full breakdown of those.

Frequently asked questions

What do I need to set up my company in TimeFlow?

After creating your account and verifying your email, the Register Company wizard asks you to select a plan, enter company details, optionally add banking info, set up your main office (first branch), and optionally invite team members.

How do I reset my TimeFlow password?

On the login page, click Forgot Password? and TimeFlow sends a reset link to your registered email. Once logged in, you can also change it under My Profile → Password.

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